Turn-Key Health | October 8, 2019

Turn-Key Health Highlights Extending Physician-Patient Relationship Through Community-Based Palliative Care Engagement


PHILADELPHIA – October 8, 2019 – As more healthcare professionals and organizations seek ways to actively deploy community-based palliative care (CBPC), Turn-Key Health (TKH), an Enclara Healthcare company, serving health plans, provider organizations and their members who experience a serious or advanced illness, will participate at the National Association of Managed Care Physician’s (NAMCP) Fall Managed Care Forum 2019, Oct. 10-11, 2019, Bellagio, Las Vegas, Booth # 312.

TKH emphasizes the pivotal role of physicians in leading the medical home and points to the benefits of the TKH Palliative Illness Management™ (PIM) solution to provide care coordination that leads to more compassionate, affordable and sustainable high-quality care that supports advance care planning, avoids unplanned care and reduces over-medicalization.

“We recognize the challenges to medical directors and physicians who are burdened to engage and manage a staggering number of patients, including those who are seriously ill, require increased engagement and support and choose to remain at home,” says Dr. Scott Howell, D.O., MPH&TM, CPE, Advisory Board, TKH. “PIM enables physicians and provider organizations to leverage community resources to improve outcomes and the patient experience while keeping the member’s primary physician informed about any challenges or care interventions that occur between their regular visits.”

PIM takes a structured approach to CBPC, utilizing specialized care teams comprised largely of nurses and social workers practicing at the top of their license. This process-driven palliative care solution goes beyond the traditional referral model, relying upon predictive analytics to identify patients earlier in the disease trajectory who would benefit from earlier palliative interventions and support.

Dedicated care teams provide in-home palliative assessments and interventions designed to extend physician visibility into the member’s home, identifying and filling both clinical and non-clinical gaps in care. This includes medication reconciliation, symptom management, caregiver support and care coordination back to the treating physician.  It also incorporates sensitive conversations with patients and caregivers around goals of care and advance care planning.

Randall S. Krakauer, M.D., MBA, Advisory Board, TKH, says, “The physician-patient relationship is the keystone of care and PIM is designed to serve as the physician’s eyes and ears in the member’s home. The PIM clinicians help to scale constrained medical resources by increasing the reach and frequency of care to provide the needed insights into how the member and caregiver are managing at home. When issues arise interdisciplinary care teams are able to engage and intervene quickly, which reduces the likelihood of unplanned hospitalizations or ED visits, and provide the member with greater satisfaction in how their care is managed.”

To learn more about how Turn-Key Health enables better care and improves the patient experience for individuals with a serious or advanced illness visit booth #312 at the NAMCP Fall Managed Care Forum or visit our blog.

About Turn-Key Health
Turn-Key Health an Enclara Healthcare Company, serves health plans, provider organizations and their members who are experiencing a serious or advanced illness. Its Palliative Illness Management™ (PIM™) model introduces a new, innovative option to improve care quality, address costs and reduce burdens associated with life-limiting illnesses.